Error message - Failed to Export PDF
Hey MYOB Brainstrust, I am new to MYOB and have been invoicing for the last 3 weeks no problems, but tonight i am getting a error message on my invoice when i go to view pdf - Failed to Export PDF....
Forum Discussion
Hi there, I am having a similar problem. The invoices are showing as open, but I can't download it, view the preview, etc. Clearing the cache is not working. See the attached screenshots. Any assistance would be helpful.
Hi waldal95,
Welcome to the Community Forum! Thank you for giving the basic troubleshooting steps a try. Have you tried using a different browser to see if the issue persists? If the problem remains, you can contact our support team for further assistance. The best ways to reach our support team are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com. Your efforts in troubleshooting are greatly appreciated!
Regards,
Earl
