Forum Discussion

Brett131221's avatar
Brett131221
Member
6 months ago

handling a returned payment

Hi everyone, I'm using Business Pro [the cloud version]. I've made a couple of payments to a supplier only to later on found out that the payments were returned back into my bank. I have to st...
Liz_A's avatar
Liz_A
Super User
6 months ago

Hi Brett131221​ 

I'm not totally sure of your version but I sometimes find the easiest way is to allocate one of the payments and the return to an account like Suspense Clearing (set it up as a Bank or Credit Card) and then the bank should reconcile and the debit and credit to the Suspense account should reconcile back to zero.

Cheers

Liz

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