Hi Montyj
In the Invoices window the Activity column displays the following information:
- Sending — the invoice email has been sent, but confirmation that it was sent successfully hasn’t been received yet
- Emailed — the invoice email was sent successfully
- Viewed — the online invoice has been viewed
- Delivery failed — the invoice email was not sent. It was either rejected, or the email address is invalid (incorrect or doesn’t exist)
- E-Invoice sent — this indicates you've sent an eInvoice. eInvoices may also show a status reflecting how the customer has responded to it — see eInvoicing.
The Status column displays this information:
— for invoices that have been paid in full
— for invoices that haven't been paid and not yet overdue
— for invoices that haven't been paid and are overdue
— for all customer returns and credits
You can change how you filter the Invoices list by clicking on the arrows next to the Column headings.
Let me know if you need further help.
