Hi Steven_M
"This user will sign on with a my.MYOB account" was not ticked.
I ticked the box and added our normal email addrerss. I have no idea whether we already have an AccountRight Live account, but maybe we do by default since I've been able to successfully put our file online.
I then pressed "Save and invite user" as you instructed. I got the following message "Do you want to add, change or remove Administrator's online access to this file?"
I pressed "yes" as instructed. And now when I press the "Open in web browser" button on the Command Centre I see my file in a web browser. A breakthrough. The web page format is the same as that of AccountRight Essentials - I use that for another company. It's a layout that is completely foreign and disappointing to a person who has been using AccountRight desktop for any length of time.
Clicking the "Get started" button on Payroll Reporting also now opens a web browser page and I have now been able to verify that we are STP Phase 2 compliant.
Anyway, thank you for the help. Perhaps this exercise points to the fact that there are some complexities and hidden requirements that are not obvious to most users.
Ray
Woohoo!