Forum Discussion

NixP's avatar
NixP
9 months ago

In Tray not working

Why can I not see any of the in tray invoices when I click on them?  Just goes to a blank screen
In Tray
outage
Jedwa's avatar
Jedwa
Experienced User

I'm having the same problem, but i have found if I click the 3 little dots and then hit create/link bill it will come up.  Frustrating though so hope it is fixed soon.

 

Cheers

NixP's avatar
NixP
9 months ago

Unfortunately, my eyes are not so good anymore and I'd like to see which one is which. I have over 70 invoices in my in tray - yes, I know I should do them more regularly!!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi ALl,

    Thank you for your post, and I apologize for the delayed response. We truly appreciate you sharing how you found the solution, Jedwa. For more information, feel free to explore this helpful article: Working with In tray documents.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

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