Forum Discussion

NixP's avatar
NixP
10 months ago

In Tray not working

Why can I not see any of the in tray invoices when I click on them?  Just goes to a blank screen
In Tray
outage
Jedwa's avatar
Jedwa
Experienced User

I'm having the same problem, but i have found if I click the 3 little dots and then hit create/link bill it will come up.  Frustrating though so hope it is fixed soon.

 

Cheers

NixP's avatar
NixP
10 months ago

Unfortunately, my eyes are not so good anymore and I'd like to see which one is which. I have over 70 invoices in my in tray - yes, I know I should do them more regularly!!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi ALl,

    Thank you for your post, and I apologize for the delayed response. We truly appreciate you sharing how you found the solution, Jedwa. For more information, feel free to explore this helpful article: Working with In tray documents.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

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