Forum Discussion

Poolies's avatar
Poolies
Contributing User
2 years ago

Incorrect Invoices being emailed to Client

We have invoicing issues, sent a cash sale to a client for $194.14 today, they received a $22.00 invoice, from 2022, difference invoice number.  We are talking Finance, Accounting, Income, livelihood...
Lea50's avatar
Lea50
Contributing User
2 years ago

MYOB  YOU NEED TO INVESTIGATE WHY THIS IS HAPPENING.............CHARGING A MONTHY FEE TO SEND INCORRECT INVOICES????????????????WHY????????????

IT HAS HAPPENED NOW 3 TIMES.............ON OUR ACCOUNT........NOT HAPPY

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi everyone, 

     

    I hope you are all well today. I'm sorry to hear about your email being sent with the wrong information or attachment. 

     

    I understand that this will have effects on how the business is being looked at. May I get you to send us a private message so we can investigate this further? 

     

    We look forward to your response.

     

    Thanks,
    Genreve

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