Intray email not get invoices to intray
We have an email forward on our invoices email account to send email on the my myob intray email address. We have checked this in exchange message trace. Even our Myob invoice from Myob did...
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The address works: Tested manually.
The Advanced support from myob produced nothing.
The customer opened a ticket, it went to processing, then to closed.
Number of emails received from ticket - zero
Went to chat. No help.
Simply put Myob intray can not handle address rewriting from a forwarded message
We tested
Exchange system:
Forwarded messages - failed
New MYOB inbox connector in exchange failed
User
Rule to forward messages - failed
Via Exchange myob connector - failed
Exchange message trace shows messages were forwarded and delivered
We reset the intray mailbox.
Same results - maybe even worse
So far support from myob so far ZERO
