Forum Discussion

Experienced Cover User

12 months ago

Intray for MYOB Business

Hi There I migrated from MYOB AR to MYOB Business and gave the client new user access. However they are saying they can't use the intray or send receipts to intray from the phone app. Is there anyth...

Bassem

Experienced Cover User

12 months ago

Thank you

Princess_R

MYOB Moderator

12 months ago

Hi Bassem,

Thanks for your response.

You're welcome! It was my pleasure to assist you. I'll go ahead and close this thread now. Please don't hesitate to reach out again if you need further assistance in the future.

Cheers,

Princess

Doreen_P
MYOB Moderator
2 years ago
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Hi, SueP1

Thanks for your post, and Welcome to the MYOB Community Forum.

If you wish to change the ATO Reporting Category of your Payroll Category, you can undo the finalisation by going to Payroll Reporting Centre > EOFY FInalisation tab > Tick the employee's name then undo the finalisation. Once done, you can then change the ATO Reporting Category then send update event for the impacted payroll year. After that, you can redo the finalisation.

However, since the Tax Returns have been lodged already, it is best to speak with the ATO first before making any changes.

Please let us know if you require any further assistance with this.

Best regards,

Doreen
- SueP1
  2 years ago
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  Thanks so much, this worked perfectly.
  - Doreen_P
    MYOB Moderator
    2 years ago
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    Hi, SueP1
    
    Thanks for your response.
    
    Glad to hear that we were able to assist you. Please feel free to post again if further assistance is needed. We are happy to assist.
    
    Are you satisfied with the response provided? YES or NO
    
    Did you have a positive experience? Give a thumbs up on the original post
    
    Did you find what you looking for?
    
    Did we solve your concern?
    
    Best regards,
    
    Doreen

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However they are saying they can't use the intray or send receipts to intray from the phone app. Is there anyth...","body@stringLength":"278","rawBody":"

Hi There

I migrated from MYOB AR to MYOB Business and gave the client new user access. However they are saying they can't use the intray or send receipts to intray from the phone app. Is there anything needs to be done for intray with he new migrated MYOB Business?

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Hi Bassem,

Thanks for your response.

You're welcome! It was my pleasure to assist you. I'll go ahead and close this thread now. Please don't hesitate to reach out again if you need further assistance in the future.

Cheers,

Princess

","body@stringLength":"601","rawBody":"

Hi ,

Thanks for your response.

You're welcome! It was my pleasure to assist you. I'll go ahead and close this thread now. Please don't hesitate to reach out again if you need further assistance in the future.

Cheers,

Princess

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