Intray issues - full of bugs!
Hi, how many other MYOB users are tormented by the bugs within the Intray function? * I create Spend money, and it uploads as a bill. To fix, I have to cancel, go back to the intray, and change ...
Forum Discussion
Hi Stillonhold,
Thanks for hanging in there. I totally understand that you've been having a bit of a rough time with In tray. But don't worry, I've got a few workarounds to help you out:
- Spend Money: You will need to create a spend money transaction first then link it to the bill.
- Credit Note: This is a possible rounding-off issue. You can record a 1-cent transaction or adjust the transactions manually.
- Glitch: First off, you need to create the corresponding bill. Once that's done, you can upload the document, attaching it to the bill you made.
- Deleted or Lost Invoices: I suggest you head over to myaccount.myob.com and raise a case for further assistance.
Should the above workarounds not work, you can include your concerns in the support case you will be creating. This way, you can get the help that you need.
Also, don't forget about our virtual assistant, MOCA. You can find MOCA hanging out on a bunch of support platforms like myob.com/support and myaccount.myob.com. Feel free to chat with MOCA for any questions or help you need. And don't worry, if MOCA can't help out, you'll be smoothly handed over to our live chat team.
Hope this helps!
Regards,
Jessica
