Forum Discussion

CB78's avatar
CB78
Member
2 years ago

Invoice and Quote numbering

Does anyone have a solution on how to fix the auto numbering of Quotes and Invoices.  So when creating a quote it gives a number - QU234567 then when converting it to invoice it does not follow the p...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Evolution,

Thank you for sharing your post. We are aware that some users are encountering this issue. I have noted your file as affected (Serial Number ending in 2252) regarding this issue, and we are actively working on a solution. In the meantime, feel free to post again if you have further queries and one of us will be happy to assist you.

Regards,
Earl

b-tech's avatar
b-tech
Member
2 years ago

Hi Earl_HD 

Can you please mark my file as affected too, it is driving me insane!

When I convert a quote to an invoice, it uses the Quote number e.g. Q000076 as the invoice number. I have to manually change the invoice number (I don't always remember and this is so confusing for my clients).

Thank you

TIffany

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi b-tech,

     

    Firstly, please allow me to extend a warm welcome to the Community Forum!

     

    I completely understand your concern with the current numbering system. It can certainly be confusing for both you and your clients when the invoice number mirrors the quote number. Not to worry. I've duly marked your file as affected and included your post in the raised ticket for enhancement. Thank you for your understanding and patience in this matter.

     

    Feel free to post anytime you need further assistance.

     

    Cheers,

    Princess

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