Invoice Due Date Different in Email text than Invoice

Hi KNardy,

 

Thanks for checking that and for the examples. You’re not missing a setting here. What’s happening is the due date shown in the email text can sometimes pull through differently from what’s displayed on the actual invoice PDF, especially when the invoice terms are set to COD. So even though the PDF shows COD correctly, the email message may still show a date. As a workaround, you can update the default invoice email message and remove the due date line from the email text. That way, the email won’t show the incorrect due date, and your customer can refer to the attached invoice instead. Here are the steps:

 

1. Open AccountRight desktop.
2. Go to Setup, then Preferences.
3. Open the Emailing settings.
4. In the invoice email defaults/message, look for the due date line, usually something like “Invoice due date: {{invoice_due_date}}”.
5. Delete that line from the email message.
6. Save the changes.
7. Send a test invoice to yourself to make sure the due date no longer shows in the email text.

 

You can replace that line with something like: “Please refer to the attached invoice for the correct due date.” 

 

Regards,

Sai