Forum Discussion

embroiderylab's avatar
2 years ago

INVOICE HAS DISAPPEARED

Does anyone know how to find a invoice that has disappeared? I had done an invoice for a client, not realizing that my account was read only, but it sent to my client and they received it. I am now up to date with my account and have all access but can no longer find this one invoice. Any help?

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi embroiderylab,

     

    I get that you're having a hard time finding that missing invoice. It's a bit strange, but no sweat, we'll sort this out together. First, try using the Find Transactions feature to track it down. If it's still missing, run the Journal security audit report next.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess