Forum Discussion
Doreen_P
4 months agoMYOB Moderator
Hey tgibbs,
You’ve done all the right checks already. The likely blocker is that the invoice has already been reconciled which hides it from the matching list. If you see a tick against a payment for that invoice, undo the reconciliation for that line so it goes back to unmatched. You can check this link for more info.
Cheers,
Doreen
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