Invoice not appearing to match transaction
I am trying to match a customer payment to an invoice and although the invoice is still visible on my invoice list (marked as open and overdue) it does NOT appear on the list of invoices available to...
Forum Discussion
Hey tgibbs,
You’ve done all the right checks already. The likely blocker is that the invoice has already been reconciled which hides it from the matching list. If you see a tick against a payment for that invoice, undo the reconciliation for that line so it goes back to unmatched. You can check this link for more info.
Cheers,
Doreen
