Forum Discussion

Fifitz68's avatar
Fifitz68
Experienced User
10 months ago
Solved

Invoices not Showing

Hi,   The only invoices that are showing are the overdue ones.   If I try to search for an invoice, it tells me that it cannot be found. Have already tried logging out and back in and restarting...
  • Fifitz68's avatar
    Fifitz68
    10 months ago

    Thanks for the suggestions, I looked at all of that and the parameters were correct. 

    But there is a reset button, so I pushed that and all the invoices appeared.

    Cheers

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
10 months ago

Hey Fifitz68 

If you widen out the date range, does the invoice in question come up at all? Do you have a preference set in the status field? I'm thinking it could be related to the filters that have been set in your invoices screen. If you continue to experience an issue, recommend reaching out to our live chat team via MOCA for further assistance. 

  • Fifitz68's avatar
    Fifitz68
    Experienced User
    10 months ago

    Thanks for the suggestions, I looked at all of that and the parameters were correct. 

    But there is a reset button, so I pushed that and all the invoices appeared.

    Cheers

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