Forum Discussion

Shepai-8-2017's avatar
Experienced Cover User
5 months ago


Hi,    Still only January invoices appearing.  MYOB tech support knows what's happening? It's been 3 days and no email from MYOB except the price increase?   Regards, Shepai
  • Shella_A's avatar
    5 months ago

    Hi Shepai-8-2017,


    Thanks for your post.


    My apologies for the delay in response. I'm sorry for the inconvenience you're experiencing. I've looked at and replicated the invoices on MYOB Business just now, and it's working and showing totally fine. I would recommend a few general troubleshooting steps:

    • Clear your browser cache and cookies, then try again. Sometimes, browser data can cause display issues.
    • Try using a different browser or device to see if the issue persists.

    If this doesn't work, may we request a screenshot of the invoice search results on your end? Please note to hide any important details included on the screenshot before posting it here in the forum.

    We're looking forward to your response.



    Kind regards,