Hi oyarlett
I noticed you're having trouble getting the payment values right. Typically, the allocation in the payment is based on what's specified in the invoice. I suggest double-checking the invoice to ensure the amounts are correctly divided between the two line items.
If you're still facing issues after verifying this, you can use our virtual assistant, MOCA, on our website, or request support through myaccount.myob.com. MOCA can guide you, and if needed, you'll be transferred to our live chat team automatically.
Feel free to start a new thread if you have any other questions.
Thanks,
Genreve