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GoosesAccounts's avatar
GoosesAccounts
Experienced Cover User
4 months ago

Item appearing in GL code, but nothing coded to that GL account within the invoice

I have two invoices that are showing as having $29.00 entered against GL 5-2150 Misc Corporate which is a purchase GL code, not sales.. However when I click on the sales invoice number and go to the ...
GoosesAccounts's avatar
GoosesAccounts
Experienced Cover User
2 months ago

Hi Shella, 

 

I put this in the get back to pile, and am finally back looking into it. 

We have amounts hitting GL 5-4506 which is our Joes Rebate account. 
They seem to be coming from invoices, and they have no GST 



When I go to that invoice, there is no line going to that GL code, and nothing for that amount.

 

 When I look at the item in account right, they are all going to the correct code 

 

 

I have checked the linked accounts, and nothing is going to the 5-4506 code there either. 

 

Where else can I look to see where these transactions are coming from?

 

Thanks,

Claire

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi GoosesAccounts,

     

    Thanks for sharing those screenshots and for your response. It's super helpful! In this matter, try to find the transaction with that amount and account in the 'Find Transactions' window. Then, check out the journal security audit report for that specific date before you go ahead and create a journal to balance the account. If you're still having trouble finding those transactions, no stress at all! Our virtual assistant, MOCA, is ready to lend a hand on our website. Or, you can always request support via 'My Account' at myob.com.

     

    Cheers,

    Princess