Forum Discussion

Peter-W's avatar
Peter-W
Contributing User
2 years ago
Solved

Job codes not showing income

Having established Job Codes for two other Essentials instances i setup Job Codes for a new instance of MYOB and not getting the same results.   In the first two instance, income, costs and expense...
job codes
  • SamaraM's avatar
    SamaraM
    2 years ago

    Hi Peter-W 

     

    From the software perspective, you can just go into the accounts list and create a new Income account.


    If you're unsure of what number to use we recommend checking with your accountant/bookkeeper to ensure that everything is recorded and reported correctly in your software.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff

Hi Peter-W 


Welcome to the Community Forum. Is there a particular report you are looking at where you aren't seeing income shown against these job codes?

 

If you could reply with a screenshot of that report and an example transaction that would help. 

 

(You can use the Microsoft snipping tool to create screenshots and remove sensitive information, then click on Photos to upload).


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Peter-W's avatar
Peter-W
Contributing User
2 years ago

Hello
sorry for delayed response.

Not looking at a report, just looking at the summary from Accounting | Jobs

(KDI Jobs Income.jpg)

 

The Job P&L report looks the same, no income.


The Job Activity and Job Activity Acrual.jpg report appears to show credits and debits that dont tally with what you see with Accounting | Jobs summary screen or Job P&L report. 

 

Thanks
Peter

 

  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi Peter (Peter-W)


    Sorry for the delay in response.

     

    Are you also able to reply with a screenshot of one of those transactions we could use as an example to replicate the issue?

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    • Peter-W's avatar
      Peter-W
      Contributing User
      2 years ago

      Hello Samara,

      No problem - things get busy.

       

      Sure, here's invoice 2 showing the jobcode for annual subs

       

       

      It's odd that no income shows against any of the job codes. However there appears to be cost of sales that roughly tallies with what should be income, shown as a negative number.   Expenses raised against the job code decrease that value. Journals and Costs raised against job codes sometimes appear, but not reliably.

      Thanks

      Peter

      • SamaraM's avatar
        SamaraM
        Former Staff
        2 years ago

        Hi Peter (Peter-W)


        Thank you for providing that screenshot. The reason that there is nothing showing under income is that neither of the 2 accounts being used - 5-2020 and 1-1250 - are an income account type.

         

        If you wanted to have it shown as an income line, then you would need to have the account as a 4-xxxx type account.

         

        Please let me know if you have any further questions.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.