Forum Discussion

boardwalk1's avatar
8 months ago

sales income

Having a random issue with importing to account right from retail manager. It is duplicating daily importing sales income figure randomly and with no specific pattern ?

  • Hi boardwalk1,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If importing data from Retail Manager to AccountRight, I would highly suggest checking first your AccountRight to see if the same transactions were entered already. As this is the reason why the figures are being duplicated.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi boardwalk1,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If importing data from Retail Manager to AccountRight, I would highly suggest checking first your AccountRight to see if the same transactions were entered already. As this is the reason why the figures are being duplicated.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen