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DAL-WA's avatar
DAL-WA
Experienced User
28 days ago

linking a MYOB Client Invoice in portal

Hello

 

On my MYOB Log on I have 6 MYOB accounts which I can swtich between

I have recieved a Sales Invoice from a MYOB client. When I go to like the client/invoice in the portal

The First Business Listed has the highlighted selected dot

When I select the Business I need the dot is filled in differently. The first business selection dot still remain selected

When I go to check the for the linked document it has been linked to the wrong business

Why is this happening

Have attached a screenshoot

 

regards

1 Reply

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    27 days ago

    Hi DAL-WA,

    Thanks for your post. We're currently aware of an issue where selecting an account linked to documents in the In tray always defaults to the main account/business. Our team is already investigating this issue, and I've marked your account as impacted so you'll receive updates once it's resolved. In the meantime, feel free to start a new post if you have any further queries, and we'll be happy to assist you.

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl