Missing Invoices
The major client of our business was very overdue with their payments. Some of the invoives were up to three years overdue. These overdue invoices have been squared up over the last few months. Ho...
Forum Discussion
Hi Treasurer816,
Thank you for your post, and welcome to the Community forum.
Please accept my apology for the delay in getting back to you. I understand that you're having trouble matching deposits to outstanding invoices. This can indeed be frustrating, but I'm here to help.
If an invoice doesn't appear to be matched in bank transactions, make sure the Show filter is All transactions and remove all other search filters. If it still doesn't show, you can go to Sales >> Invoices >> Create invoice payment and record the payment. You will then be able to match the payment transaction to the bank feed transaction in bank transactions.
Please let us know if you need further assistance.
Cheers,
Princess
