Missing Paid $15000 invoice
We have had a client pay an invoice with the credit facility on the MYOB invoices. The client has provided the bank copy on there end to show payment was made however we haven't receive the payment....
Forum Discussion
Please Can we get an update on this.???? You are withholding our cash flow $15000
We are in a position now to take this further and engage a legal collection agent on the amount that you are withholding.
I will be advertising this on every site that i can to warn others of this happening to them.
This is vital cash flow that you taken and your communication on such a serious issues is not acceptable.
Hi TonyArena , sorry that this is taking a long time to resolve for you.
One of my team will be reaching out to you via private message with the contact details for reaching our financial services (FS) support team.
The community forum is really for Q&A that benefits a broad audience rather than specific 1:1 support (such as this scenario)
Doreen did previously follow up for you, but it is not within our area to fully resolve this for you and further information around why payments could potentially be delayed is not something we are able to discuss on a public forum.
I have emailed a manager within the FS team to understand why this is taking so long for you however, and hope that this might help to speed things up for you.
Regards, Mike
