Hello,
As tittle says, today MYOB decided not to send invoice to my client. I tried to send quote, just for testing purpose and no problem with sending quotes, just sending invoices are problem.
I had that problem before and I thought it won't happen again. Obviously, I'm a bit naive.
Same here but it is now working again 11.46pm
Yeah, it does. The client received the same invoice 6 times! So unprofessional
Hi dextel and gorders,
Invoices sent via the SMS functionality in MYOB Business are currently experiencing delays in delivery. This issue has been identified as being linked to an outage affecting one of our service providers who facilitate the delivery of these transactions.
We apologize for any inconvenience this may cause. For more updates, please visit our status hub: MYOB Status Hub.
Regards,
Earl
I haven't used the SMS functionality, and I don't think I'll ever use it. That would be even more unprofessional, to send multiple thousand dollars invoice via SMS message. I was talking about emails with the invoice not being delivered. However, emails with the quotes weren't have any issues.
Same i dont use it either just every now and then it wont send emails even though it says it has and i find gmail accounts the worst so i send a copy to myself and then forward it on just to make sure they get the invoices
Hi gorders,
We're sorry for the trouble you're experiencing with emailing invoices. There isn't a widespread issue with sending invoices at the moment. However, since you are experiencing this problem, you will need to reach out to our support team so they can collect information from all affected users and investigate the underlying issue. You can call them directly or use one of the various support options available on our website.
Cheers,
Princess
