MYOB Capture App - adding a note
I've just noticed on the Capture App there is a place to leave a note. But once uploading a receipt with a note included I couldn't see the note anywhere when linking the receipt. Does anyone know wh...
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Hi MYOB,
I also would like to add a further comment on the above raised issue. I can see the "Note" in the Memo field if adding the captured document as a spend money, but cannot see the note if adding as an invoice. Please advise if this is part of the issue you are looking into . I see the above question was raised 16 days ago - any further progress.
Thanks MYOB
Hi accountFIT,
MYOB Capture app is mainly used for purchases, spend money, and bank transactions. It doesn't currently support adding notes directly to invoices. This gap has been noted and incorporated into an ongoing case that our developers are monitoring. About the progress, the tickets are actively checked, and we’re gathering more requests to prioritise it effectively. Your account and this post have been added to our existing ticket to ensure it receives the necessary attention.
Cheers,
Princess
Sorry I was meaning Purchases Invoices. Therefore I again ask the question - I cannot see the Notes coming through to the Purchases Invoice that is created from the documentation captured.
Hope I've explained more fully. Thanks.
Hi accountFIT,
The notes you mentioned do not appear in the upload receipt but are saved along with the document. This is because MYOB Capture app doesn't currently support adding notes directly to invoices. This gap has been noted and incorporated into an ongoing case that our developers are monitoring. Rest assured that your account and this post have been added to our existing ticket to ensure it receives the necessary attention.
Regards,
Shella
