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MYOB PAYBY
Hello, We recently changed banks and through the owners MYOB login changed everything that had an option for us to add the new bank details including on our invoices and for VISA payments. Custom...
Hi claire1989,
Sorry to hear about this. I've sent you a private message with contact details of the online payments team that we recommend reaching out to in regards to the payments going into your different account, as this is something they will need to look into. You can view this private message when signed into the Community Forum by selecting your avatar on the top right hand corner of the window > Select the envelope icon.
In regards to more details about the payments made, you can run the transaction details report which will have more information. Our help article Online invoice payment reports has more information on this.
Do let me know if you have any further questions.
