Forum Discussion

BobS's avatar
BobS
Contributing Cover User
2 years ago

MYOB really don't help anymore do they. When you go in the community you get so many answeres and you don't know what's right and wrong.Why arn't attached invoices being sent with the invoice?

LCrowhurst's avatar
LCrowhurst
Trusted Cover User
9 months ago

Hi Sheila 

 

PDFS have stopped getting attached to invoices for us too...unfortunately the client uses delay tactics to pay as she didnt receive the pdf with the invoice. how do we fix this?

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi LCrowhurst,

 

We know this can be a real hassle, especially when clients are using it as an excuse to delay payments. And you're not alone, quite a few users have pointed out that the usual option to automatically attach PDF invoices disappeared after the last update. There’s already a suggestion up about bringing it back, and adding your vote would really help show our product team how much this feature matters.

 

Cheers,

MYOB

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