Forum Discussion

calvinsy's avatar
calvinsy
2 years ago

No warning for Duplicate Supplier Invoice Number in MOYB Business Pro

Hi MYOB,   We are not being warned when the same supplier invoice number is being entered into the system - leading to duplicate/overpayments to suppliers.   We migrated from AccountRight windows...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi calvinsy, 


I appreciate your input and welcome to our Community Forum.

 

I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.

 

In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.

 

Thanks,
Genreve

 

  • LCrowhurst's avatar
    LCrowhurst
    Trusted Cover User
    2 years ago
    Genreve_S wrote:

    Hi calvinsy, 


    I appreciate your input and welcome to our Community Forum.

     

    I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.

     

    In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.

     

     

    this is fixed in the sales section so why cant it be fixed in the supplier section? we too have been raising this for months....common MYOB :manfrustrated:

     

    Thanks,
    Genreve

     

     

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Hi MYOB,

 

We are not being warned when the same supplier invoice number is being entered into the system - leading to duplicate/overpayments to suppliers.

 

We migrated from AccountRight windows application and this worked fine.

 

Can you please confirm how we turn on the warning or if you need to fix this?

 

Thanks,
Calvin

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Hi MYOB,

 

We are not being warned when the same supplier invoice number is being entered into the system - leading to duplicate/overpayments to suppliers.

 

We migrated from AccountRight windows application and this worked fine.

 

Can you please confirm how we turn on the warning or if you need to fix this?

 

Thanks,
Calvin

"},"Conversation:conversation:856908":{"__typename":"Conversation","id":"conversation:856908","solved":false,"topic":{"__ref":"ForumTopicMessage:message:856908"},"lastPostingActivityTime":"2024-08-19T13:27:27.524+10:00","lastPostTime":"2024-08-19T13:27:27.524+10:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:856908":{"__typename":"ModerationData","id":"moderation_data:856908","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:856908_3":{"__typename":"Revision","id":"revision:856908_3","lastEditTime":"2024-02-07T13:55:51.495+11:00"},"ForumReplyMessage:message:857301":{"__typename":"ForumReplyMessage","id":"message:857301","conversation":{"__ref":"Conversation:conversation:856908"},"author":{"__ref":"User:user:284705"},"revisionNum":1,"uid":857301,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Sales"},"subject":"Re: No warning for Duplicate Supplier Invoice Number in MOYB Business Pro","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:857301"},"parent":{"__ref":"ForumTopicMessage:message:856908"},"body":"

Hi calvinsy, 

\n


I appreciate your input and welcome to our Community Forum.

\n

 

\n

I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.

\n

 

\n

In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.

\n

 

\n

Thanks,
Genreve

\n

 

","body@stringLength":"1091","rawBody":"

Hi , 

\n


I appreciate your input and welcome to our Community Forum.

\n

 

\n

I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.

\n

 

\n

In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.

\n

 

\n

Thanks,
Genreve

\n

 

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi Doreen_P

 

I prefectly understood what you had replied.

 

But unfortunately in the MYOB Business Lite version, there is no date range to choose in the unpaid bills report but only a single date entry. Thus, my understanding is all bills entered which fall due outside the date of are due for payment after the date will display in that report. 

 

In the example I has forwarded, it show two balances on screen in the List of Bills screen window. Total Amount (The amount due as of 31/12/2023 $13,825.77) and Balance Due (Amount as of 15/03/2024 $7,067.14 the date you are viewing the report).

 

Now in the uppaid Bills report my chosen date is 31/12/2023, which should Brijlal balance due as at 15/03/2024 $7,067.14, whereas as the correct amount outstanding at 31/12/2023 is $13,825.77 not $7,067.14. 

 

Further when you compare this unpaid bills report to system Trial Balance report, it does not match. Example System TB report show Accounts Payable balance as $44,313.41, but the unpaid Bills report is showing outstanding as 31/12/2023 as $11,250.61. 

 

I did check for Bills entry Payment date for each supplier which is outstanding to the attached report. I lot of the suppliers are missing from the list. In the Create Bills report majority have been entered using the Terms as days due or specific dates. So if you compare the reports there is mismatch in information. I canot send my TB to my Accountant with non matching Supplier unpaid bill report.

 

I hope I had explained enough to show what is wrong in the report.

 

We do not use Purchase Order option since no inventory linked/active.

 

Regards

Minesh Bhagwan

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Hi Minesh,

\n

 

\n

Please confirm which report has the correct figures. In addition to that, The Unpaid Bills report will show invoices that have been created and gone to a Supplier Card. It will also display bills up to the selected date and should agree with the Accounts Payable account on the Balance Sheet. If your reports are different, we'd recommend going to Reporting > Exceptions dashboard and running the Payables reconciliation exceptions report to check for any exceptions. The Help Article, Checking your records, has detailed information on what can cause the payables to be out of balance.

\n

 

\n

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.

\n

 

\n

Best regards,

\n

Doreen

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Hi Doreen_P

 

Thank you for your response.

 

After reviewing your recommedation below, I did try that report, but the problem is I am not still able to find List of Suppliers / Customers outstanding at that particular date is not available in the report, except a total variance amount (if Any). 

 

Than upon find this variance then how can be correct? Which customer/supplier to correct.

 

 

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Genreve_S wrote:

Hi calvinsy, 


I appreciate your input and welcome to our Community Forum.

 

I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.

 

In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.

 

 

this is fixed in the sales section so why cant it be fixed in the supplier section? we too have been raising this for months....common MYOB :manfrustrated:

 

Thanks,
Genreve

 

 

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