Online payment not working
Hey all, new around here, I'm using Business Lite and just got approved for online payment. Sent out 3 invoices late yesterday but none of my customers are able to pay. We've been gettiing the error...
Forum Discussion
Hi mscheurer,
Thank you for your post and welcome to the Community Forum.
I understand that you received an error message when you were trying to send invoices to your customers. Apologies for the inconvenience have caused you. In this matter, we recommend doing the basic trouble shooting like clearing cache or you can try it in different browser.
If you need further assistance, please feel free to post again. We are happy to assist you.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
Thanks for the reply, my post is actually about my clients not being able to pay the invoices they received...
Regards
MichaelHi mscheurer,
Thank you for getting back to us and providing an update.
Upon checking, there is no issue regarding the error message that they received on our end. Can you please ask your client to check on the internet connection and try again?
Let me know how it goes.
Thanks,
Cel
Yes, I will ask my clients who are all in different states of Australia to check their internet connection.
Thanks for your help.
