Online payment not working
Hey all, new around here, I'm using Business Lite and just got approved for online payment. Sent out 3 invoices late yesterday but none of my customers are able to pay. We've been gettiing the error...
Forum Discussion
Thanks for the reply, my post is actually about my clients not being able to pay the invoices they received...
Regards
Michael
Hi mscheurer,
Thank you for getting back to us and providing an update.
Upon checking, there is no issue regarding the error message that they received on our end. Can you please ask your client to check on the internet connection and try again?
Let me know how it goes.
Thanks,
Cel
Yes, I will ask my clients who are all in different states of Australia to check their internet connection.
Thanks for your help.Hi mscheurer,
Thank you again for getting back to us. I understand how important this is to you.
I check back on your concern and look for the probable reason the issue persists. This issue can happen if the link for invoices has a problem. You can try to delete the invoice and re-send it to your client. This can fix the issue.
Feel free to post again if you need help or in the future. We are happy to assist you.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
