Forum Discussion

RDes's avatar
RDes
2 years ago

Online Payments - BPAY

The BPAY surcharge issue needs to be addressed urgently.  Can we please have either:   1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do w...
BPay
online payments
AmandaCL's avatar
AmandaCL
MYOB Moderator
6 months ago

Hey RDes

We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. 

*Edited 30/07 with new information below in bold
The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails & in product messaging to inform you of this change.

 

Cheers, Amanda. 

  • LCrowhurst's avatar
    LCrowhurst
    Trusted Cover User
    6 months ago

    Hi Amanda is that for every transaction you can remove the bpay? ie if we raise the support ticket can you remove it permanently?  

     

    • AmandaCL's avatar
      AmandaCL
      MYOB Moderator
      5 months ago

      Hey LCrowhurst

      Future functionality will give you the ability to turn on/off BPAY payments. You won't be able to remove it permanently but you'll be able to switch it off. 

       

      Cheers, Amanda.

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