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SCTILES's avatar
SCTILES
11 months ago

Online payments missing

A client made an online payment back in December. Received an invoice with a nil balance but we never received the funds. What do i do?
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi SCTILES,

 

Thank you for reaching out and a warm welcome to our Community Forum. I regret the delay in responding to your query.

 

I understand your concern about a customer's payment that hasn't been deposited. I'll be reaching out to you privately to assist you further with this matter.

 

In the meantime, if you need help with anything else, please don't hesitate to start a new thread in the forum.

 

Thanks,
Genreve 

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