tmg1
11 months agoContributing User
Random incorrect invoice sent from a different company!!
Today I issued an invoice.
A copy of this invoice was sent to me.
The invoice was completely different from the one I sent. In fact, it looks like it was from a completely different company! How this got mixed up - I couldn't tell you!
The invoice sent was about lawn mowing. We are a stone company.
The amount was completely different. The invoice numbers were different. The person it was addressed to - I have never heard of.
How does MYOB still make such poor errors?
This is our third major mistake since the upgrade - it is all so time-consuming, and explaining everything to clients who are just as confused is frustrating.
This update has been horrible. And the support is not helpful.