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tmg1's avatar
tmg1
Contributing User
11 months ago

Random incorrect invoice sent from a different company!!

Today I issued an invoice.

 

A copy of this invoice was sent to me.

 

The invoice was completely different from the one I sent. In fact, it looks like it was from a completely different company! How this got mixed up - I couldn't tell you!

 

The invoice sent was about lawn mowing. We are a stone company.

The amount was completely different. The invoice numbers were different. The person it was addressed to - I have never heard of.

How does MYOB still make such poor errors?

 

This is our third major mistake since the upgrade - it is all so time-consuming, and explaining everything to clients who are just as confused is frustrating.

 

This update has been horrible. And the support is not helpful.