Hi, tmg1. Welcome in Community Forum and Thank You for reaching out!
We re sorry that you had this experience. We kindly request that you provide a copy of the correct invoice at your earliest convenience. Having the accurate documentation is crucial for us to rectify the confusion and maintain smooth business transactions. Please send the correct invoice via private message or any secure means to ensure confidentiality.
Thank you for your understanding and we look forward to assisting you.
Kindly,
Hannah
It's a joke this is still happening and MYOB has not addressed and fixed this issue.
MYOB has a pinned post on "Announcement: Data protection is our top priority"
https://community.myob.com/t5/Welcome-to-the-Community/Data-protection-is-our-top-priority/td-p/849120
When is MYOB going to start taking their customer's data integrity and privacy seriously?
