Forum Discussion

tmg1's avatar
tmg1
Contributing User
2 years ago

Random incorrect invoice sent from a different company!!

Today I issued an invoice.   A copy of this invoice was sent to me.   The invoice was completely different from the one I sent. In fact, it looks like it was from a completely different company! ...
incorrect invoice
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, tmg1. Welcome in Community Forum and Thank You for reaching out!

 

We re sorry that you had this experience.  We kindly request that you provide a copy of the correct invoice at your earliest convenience. Having the accurate documentation is crucial for us to rectify the confusion and maintain smooth business transactions. Please send the correct invoice via private message or any secure means to ensure confidentiality.

 

Thank you for your understanding and we look forward to assisting you.

 

Kindly, 

Hannah

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