Forum Discussion

gmcoffeebeans's avatar
gmcoffeebeans
5 months ago

Accountright Templates not working in online myob business

Our Accountright templates for statements and invoices are showing in the online version when sending statements, however they come up with the error message "template is required". Yes, the template...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hi Karadoc

 

Great news! Thanks for sharing how you resolved the issue with setting up a new template in the online version first. This step allowed MYOB Business to recognize your detailed AccountRight templates when sending statements. It's always helpful when customers share their solutions—it can benefit others facing similar challenges. If you have any more questions or need further assistance, feel free to post again.

 

Best regards,

Doreen