Forum Discussion

YUNG_JEDS's avatar
YUNG_JEDS
Member
2 years ago

ERROR - Register for eInvoicing

Hi there,   I've tried many times to register for eInvoicing but it still gives me the same error "Something went wrong. Please try again or refresh the browser."   Also, we have never used eInvo...
Katrina14's avatar
Katrina14
Member
2 years ago

Hi. I am receiving the same error message when registering for eInvoicing. Who can I send my console log to for a solution?

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Katrina14,

 

Welcome to the Community Forum! It's great to have you join us.

 

I understand that you're experiencing an error when trying to register for eInvoicing. No worries! I'm here to help you dig deeper into this matter. To further assist, please send us the console log and screenshots of the error message so we can identify the exact cause of the error message. Please make sure that you haven't used or registered to invoice using other providers. You may check with the Peppol Directory to confirm this. 

 

Looking forward to hearing from you soon.

 

Cheers,

Princess

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