Forum Discussion

Experienced User

2 years ago

Invoices stuck 'loading'

I'm the Treasurer of an NFP that uses MYOB Business Lite for its bookkeeping. Today, our MYOB Business Lite account is getting stuck 'loading' whenever I attempt to open an invoice. Is there an issue ...

Steven_M
2 years ago
Hi Everyone

Users should now be able to access and record invoices as intended with the MYOB Business platform. Our team will continue to monitor that situation going forward.

Once again, we sincerely do apologise for the delay in getting this matter investigated and the inconvenience this may have caused.

BellaFletch

Contributing User

2 years ago

I am getting the spinning wheel attempting to access existing invoices in essentials.

campaignr
Experienced User
2 years ago
I'm frustrated by the same problem. It's on MYOB's side. They inconvenience their customers and it's likely they'll then offer only empty apologies. We should be refunded the subscription fees we've paid for their faulty products.
natgroupconsult
Contributing User
2 years ago
You are not alone :-(
https://community.myob.com/t5/MYOB-Business-Essentials-Sales/Invoices-stuck-loading/td-p/792895
NTTilt
Contributing User
2 years ago
Mine too! first time using the 'new' version and it sux!
Perschoc
2 years ago
Similar problem. I''m trying to access saved invoices, but get the spinning loading wheel, and wont open. Everything else opens well.
pl2
Contributing User
2 years ago
They better get onto it quick, its costing us money!!!
Jo71
Cover User
2 years ago
Same issue tried different browsers to no avial, I do hope we have not lost featue of editting and duplication of invocies. So far I am not enjoying the upgrade!!!