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Anna13's avatar
Anna13
Contributing User
10 months ago
Solved

Not displaying all invoices

Hi  I am selecting the Sales Tab, then Invoices and selecting All for this financial year etc. It keeps showing me just the overdue ones.  I have clicked on the drop down boxes for each column ma...
  • Anna13's avatar
    Anna13
    10 months ago

    Thanks for your suggestions.  I had already tried that last Friday.  So this morning logged in directly to MYOB website instead of using my shortcut.  At first I got the same results only showing 3 invoices overpaid and no other invoices.  So I then shut down my computer.  Restarted it and logged in again direct into my browser and not desktop shortcut and it showed all my invoices.  whatever the issue/glitch was cleared it by shutting my computer down.  Thanks for responding.  

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
10 months ago

Hey Anna13 

I've just tested it from my end (I'm using Google Chrome) and can see that the display automatically defaults to listing the overdue invoices at the top. If you click on the Status header, you should be able to flip the display and show the Paid/Open invoices first. I've attached a few screenshots for your reference as well. Let me know how you go! 

 

Anna13's avatar
Anna13
Contributing User
10 months ago

Thanks for your suggestions.  I had already tried that last Friday.  So this morning logged in directly to MYOB website instead of using my shortcut.  At first I got the same results only showing 3 invoices overpaid and no other invoices.  So I then shut down my computer.  Restarted it and logged in again direct into my browser and not desktop shortcut and it showed all my invoices.  whatever the issue/glitch was cleared it by shutting my computer down.  Thanks for responding.  

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    10 months ago

    Glad to hear it's all sorted! 

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