Forum Discussion

neag82's avatar
neag82
Contributing User
12 months ago

Request ID 4bb39c90-1519-436d-a9b4-78f29d04ecdb - error with Intray

Good morning,    I cannot access the documents in my Intray - error message, request ID 4bb39c90-1519-436d-a9b4-78f29d04ecdb.   Can you please assist?    thank you.      
InTray
  • Hannah_V's avatar
    Hannah_V
    12 months ago

    Hi, neag82. Thanks for reaching out to us. 

     

    We are sorry for this inconvenience that you had. Upon checking, there is an incident happened today that impacted the InTray service but it is now resolved. Can you please confirm if you are still encoutering this issue? We would like to know so that we can further assist you.

     

    Thank you for bringing this to our attention.

     

    Best regards,

    Hannah

Hannah_V's avatar
Hannah_V
Former Staff
12 months ago

Hi, neag82. Thanks for reaching out to us. 

 

We are sorry for this inconvenience that you had. Upon checking, there is an incident happened today that impacted the InTray service but it is now resolved. Can you please confirm if you are still encoutering this issue? We would like to know so that we can further assist you.

 

Thank you for bringing this to our attention.

 

Best regards,

Hannah

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