Hi PB01,
If you need assistance with setting up or switching off features in MYOB, you can reach out to MYOB Support by raising a case via My Account.
Regards,
Earl
Hi PB01,
When switching to secure invoicing, it does require a verification process for security reasons. Processing times can vary depending on the volume of requests.
Please note that if you decide not to proceed with the upgrade, you will not be able to share invoices via the secure MYOB system, including through email, copy link, or SMS. To continue using these features, upgrading to Secure Invoicing is necessary.
Regards, Sai
This is just silliness. We have logged in securely with authenticator and have to go through a further security process. Apparent required upgrade with threat not to be allowed to use email etc for invoices if you don't choose "free upgrade". Whay don't you just upgrade like you do anyway. Just seems like a marketing ploy and makes you wary. Such a pity we can't just keep a simple accounting system simple and helpful. Not sure why but apparently this is not being experienced by other clients of MYOB of my accountant. Not happy with intrusion :(
What absolute rubbish- the amount of info required to continue to send invoices is way over the top and completely unnecessary. Add to this the fees they are trying to scam its time to move on.
