Forum Discussion

PB01's avatar
PB01
Contributing User
22 days ago

Secure Invoicing - Help pls.

I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice?  I completed the upgrade steps days ago - only because I had to - now await...
  • Earl_HD's avatar
    Earl_HD
    20 days ago

    Hi PB01,

    If you need assistance with setting up or switching off features in MYOB, you can reach out to MYOB Support by raising a case via My Account. 

    Regards,
    Earl

PB01's avatar
PB01
Contributing User

I have now received a payment to my bank account via the online system - from an invoice I forgot to switch the feature off - how do I know which client paid their bill - there is no reference at all & the payment doesn't apply itself to the invoice that was paid - how do I know where it came from??

Princess_R's avatar
Princess_R
MYOB Moderator
5 days ago

Hi PB01,

 

To find out which client made a payment and to view the details of the payments received and fees paid for online payments, you can run the Online Payment Report. This report is a great resource for seeing the specifics of the payments you've received and the fees you've paid for online transactions.

 

Cheers,

Princess

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