Secure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now await...
Forum Discussion
We are now without the ability, AGAIN, to send out invoices. We do not receive payments or make payments through MYOB; we only use it for invoicing. This QUICK upgrade process has now taken over a month with no resolution forthcoming. We have provided every piece of legal document available to prove our identity. including trust deeds. This is beyond belief. Escalated this and requested a call from someone from the onboarding team, but nothing in a week. If we wanted the ability to move money, I would happily provide the documentation. I was told it could be turned off. I didn't want it turned on. Not impressed with the service.
Regards
James
Has it been fixed yet?
I have a client in this situation.
I'm teaching clients to save invoice to disk and email from there until this is fixed.
I'm teaching my clients to change provider!
