Secure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now await...
Forum Discussion
Holly **bleep**.
Myob have been the biggest pains in the arse the whole time to deal with.
They are totally into locking users into their platform and gradually increasing the collection of information.
Take for instance the "InTray". It has very limited use. Its main use is however to keep electronic versions of all tax deductions.
And the Mobile Scanning tool only lets you scan the docket, not enter relevant information to complete the transaction, thus forcing you to spend more time later in the office sorting it out.
Sounds innocent enough, right?
Wrong!
MYOB now hold your tax information that you must keep for 5 or 7 years. So if you ever wanted to quit MYOB, you will be forced to keep paying their monthly subscription for up to 7 years after you have moved to another software, or even retired just so you can weather a Tax audit..
That's the business we are dealing with.
And now they want more information, and a cut of your profit on top of their ridiculous monthly subscription.
I say they have well and truly stepped outside their bounds.
Class Action.
Hi Andrew,
just FYI re Tax Audit....subscribers no need to hold subscription for 7 years for taxation purpose if business is sold or close down. Files can be archives and stored on PC hence one can have record for ATO purpose (when require). Nobody would pay subscription for another 7 years just to be able to keep archive. Please read more on community forum and what exactly need to be done. But definitely no need to pay license for 7 years ....
Thank you.
I will believe it when I see it.
Myob over-promise and under-deliver constantly.
Oh, and look, they have just increased their monthly fees, yet deliver less features.
How do they justify this?
I suspect it's because their customer base is shrinking, so its an attempt to balance the books.
Just lean heavier on those that support them under duress already.
Real smart.
My accountant tells me we are their only customer still using MYOB.
What does that say?
