Secure invoicing
I've just received an email about MYOB's secure invoicing upgrade which will add "multiple layers of security for a business" The email states that there will be "no change to your base subscript...
Forum Discussion
I am currently investigating and going through this process with a client. I don't like that clients are, presumably, during the upgrade process, forced to apply for MYOB payment services even though they may not use them. Any credit checks can affect client's credit records. While I understand payment services can be turned off after the upgrade to Secure Invoicing takes place, a better way would be to opt in or out first, before the upgrade.
Hey Susan_Carter
Thank you for taking the time to share your feedback. As part of MYOB's business verification process, we perform a credit score check only - this is not a bureau enquiry, so there is no impact to the customer's credit file.
Let me know if you have any further questions!
But why do a credit check if the client is not intending to use payment services? And in order to do a credit check, the client has to give you financial information. I can understand the need to verify the business itself, ie ABN check, but not the credit check. And what happens to a struggling business which has a poor credit record - are they declined from sending invoices directly from AccountRight/Business? As I have said before, the opt in to payment services needs to be a separate process to the opt-in for Secure Invoicing.
