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cml-72702968's avatar
cml-72702968
Contributing User
5 months ago

Unable to login - back up in progress

Unable to login - back up in progress Good Morning,   Back-up was made last night and it took too long up to this morning. Now I am unable to log into MYOB; a message box pops up 'backup in progr...
cml-72702968's avatar
cml-72702968
Contributing User
5 months ago

Please help us to get this resolved because we need it today especially for invoicing and purchasing

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 months ago

    Hi cml-72702968 ,

    Thanks for your post. I'd be glad to help you with this. Could you please reply with the last four digits of your serial number? Thank you!


    Looking forward to your response.

    Regards,
    Earl

    • cml-72702968's avatar
      cml-72702968
      Contributing User
      5 months ago

      4317

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        5 months ago

        Hi cml-72702968 ,

        Thanks for your response. My apologies, but I can't seem to locate the serial number ending in 4317 from the email registered here on the Community Forum. Could you please send me a private message with the serial number instead? Thank you!

        Looking forward to your response.

        Regards,
        Earl

    • cml-72702968's avatar
      cml-72702968
      Contributing User
      5 months ago

      Hi Earl, serial no. last 4 digits  are  “ 4317 “     

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