Client 2****5
Please note that this account was cancelled 30/6/2023
A direct payment was taken out of our bank in 12/2024. 2024 payment has since been refunded.
Then taken out again 12/2025.
Could you please refund the 2025 payment of $1800.
Please make note on our file that the account is closed and do not make any further automated charges for this account.
Thank you
Nancy Shaw
Tony Shaws Swim School Pty Ltd
M: 0418 434 642
Hi Nancy1953,
Sorry this has happened on an account that should’ve already been wrapped up. We’ve given the right team a nudge on this one. They’re still working through earlier cases at the moment, so we can’t give a firm timeframe just yet. Rest assured your case is on their radar and they’ll get to it.
Cheers,
Doreen
