What are we paying for???
MYOB in their haste to apply their rapacious online invoicing fees have royally f****d things up again.
If you try to reclaim the surcharge fees the client ends up with a payment that doesn't match the invoice they just received. If you don't try to reclaim the surcharge fees you end up with a payment into your bank account that can't be matched to anything as the invoice shows as closed.
If you put as much effort into your software testing as you obviously do into your efforts to integrate 3rd party unsolicited c**p you possibly may have a much more loyal fan base.
The reason for this gripe is that I'm not an accountant, I pay MYOB a monthly fee to hopefully make my life easier. I am also not opposed to the online fee collection (although 1.2% would be a lot closer to the mark than 1.8%) but at least integrate the whole thing properly.
Cranky Book Keeper