Forum Discussion

Nikki-OSF's avatar
Nikki-OSF
Contributing Cover User
10 days ago

Available Quantity Incorrect

Something has gone wrong with a PO. 

Firstly, an item is showing stock available Qty 2000, but when you click in the details, it shows there should only be 314. 

The other item on this PO has an error in it's listing as well. When I try to process the inv, it tells me the invoice number is a duplicate. I found the Inv no was processed and then a Reversal was done. Not sure how this reversal is done and I can't delete it, it wants to shut the system down. 

Any suggestions?

Thanks

Nicole

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Nikki-OSF,

     

    I ran some fixes to your file, so the value difference should be resolved now. If you run into the same issue again, feel free to reach out via the MyAccount window or live chat through MOCA.

     

    Regards,

    Genreve