Forum Discussion
Hello Shella,
Thanks for the reply.
I have logged out and logged back in as suggested and I still get the same answer.
What is the next step in fixing this?
Regards
Val
HI Val
I have the same issue I called them 3 times and no asnwer what so ever, I still have plenty out there,did you find out how to solve your issue?
thanks
- gavin123453 months agoUltimate User
Sometimes MYOB can run a script and this will fix the issue. The script however only fixes certain types of inventory rounding issues. If you use autobuild, there are some coding issues in the back end that create this issue also. If this is cause, script will not fix. File would need to be fixed by MYOB (free) as the fix is not straight forward.
If you cannot get this fixed by MYOB, try MYOX Services - they are aware of the issue and can fix (fee).
Regards
Gavin
- tornadosolution3 months agoUser
Thanks Gavin
I called them 4 tiems they run script but still nothing, today they sent me a link on how to deal with inventory, Have used myob for the last 9 years and since we got into the cloud all sorts of porblem have arose!
I believe, like you suggested that they need to fix the file. I have so many inventory items that they are like doubling up our inventory making a big $$$$ which phisically we do not have.
I will speak to them again and find a way they fix this for all!
thanks again ,