Forum Discussion

Valy's avatar
Valy
Experienced User
1 year ago

Error Message: Value of your inventory may not be less than zero

Hello, I am having an issue with adjusting 1 item out of stock (MYOB stock shows 1 on hand), it won't record the transaction and the following error message pops up "The value of your inventory ma...
tornadosolution's avatar
tornadosolution
Member
1 year ago

HI Val

 

I have the same issue I called them 3 times and no asnwer what so ever, I still have plenty out there,did you find out how to solve your issue?

thanks 

gavin12345's avatar
gavin12345
Ultimate User
1 year ago

Hi tornadosolution 

 

Sometimes MYOB can run a script and this will fix the issue. The script however only fixes certain types of inventory rounding issues. If you use autobuild, there are some coding issues in the back end that create this issue also. If this is cause, script will not fix. File would need to be fixed by MYOB (free) as the fix is not straight forward.

 

If you cannot get this fixed by MYOB, try MYOX Services - they are aware of the issue and can fix (fee).

 

Regards

Gavin

  • tornadosolution's avatar
    tornadosolution
    Member
    1 year ago

    Thanks Gavin

    I called them 4 tiems they run script but still nothing, today they sent me a link on how to deal with inventory, Have used myob for the last 9 years and since we got into the cloud all sorts of porblem have arose! 

    I believe, like you suggested that they need to fix the file. I have so many inventory items that they are like doubling up our inventory making a big $$$$ which phisically we do not have. 

    I will speak to them again and find a way they fix this for all! 

     

    thanks again , 

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